Shipping policy

SHIPPING POLICY

Order processing
All orders are processed within 3-5 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

Shipping time
Once your order has shipped, delivery takes 7-10 business days. In total, expect your order to arrive within 10-15 business days of placing it.

Tracking
You will receive an email with your tracking number as soon as your order ships. Tracking can take 24-48 hours to update after you receive the email.

Shipping costs
[Free shipping on all orders / Shipping costs are calculated at checkout.]

Delays
Delivery times are estimates, not guarantees. Delays can happen because of customs, weather, carrier issues or busy seasons like Black Friday and Christmas. If your order is taking longer than expected, contact us and we will help you track it down.

Incorrect address
Please double-check your shipping address at checkout. We are not responsible for orders sent to an incorrect address provided by the customer. If you need to change your address, contact us as soon as possible, before your order ships.

Lost or damaged orders
If your order arrives damaged or does not arrive, email us at [your support email] with your order number and we will make it right with a replacement or a refund.

Contact
Questions about your order? Email us at [your support email]. We reply within 24-48 hours.